You might try reinstalling the Ubuntu restricted extras.
Open a terminal window, and type in:
sudo apt-get install ubuntu-restricted-extras
There's some more information on codecs and plugins on the ubuntu site:https://help.ubuntu.com/community/RestrictedFormats
Please keep in mind that linux mp3 and mp4 plugins are relatively low quality to begin with, and that VLC has it's own plugins built in, and so that's why playback isn't affected using VideoLan. If you're an audiophile, perhaps the purchase of high quality codecs would be a good investment, though I don't find much wrong with the codecs that are in the restricted extras package.
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